Before you can upload your court documents on the OCJ digital case management system, you must create the case on CaseLines. This logical step, to open the matter first, is, however, precisely the cause of the current bottleneck Gauteng attorneys and judges experience when they want to access their cases on the OCJ digital case management system.
Despite valiant efforts to do so, the Registrar cannot keep up with the current demand to create cases on CaseLines. The Registrar must be precise and follow the necessary protocols to ensure they tick all the boxes and grant only appropriate permissions for every case. Resultantly, the manual process is slow and the cause of many delays. The lack of a streamlined workflow also wastes a lot of valuable time and resources and leads to many errors.
Regrettably, the delay in creating a case on CaseLines not only frustrates the judges and the attorneys, but leads to unwarranted criticism of the CaseLines software.
Automation: a viable solution
To assist our colleagues and the Registrar, we created an online application process that attorneys can use to create their cases on CaseLines. Our online application process integrates with the CaseLines software and automates the case creation procedure. Everyone that uses the online process will benefit from automating manual data input.
HOW IT WORKS
Log on to your account on our website
Edit the application form with the case details of your matter
Click apply to submit your application
View your case on the CaseLines portal
Benefits of automation
Automating the manual process of creating a case on CaseLines has the following benefits:
- Saves time
Computers use less time to do data entry than staff are capable of.
- Saves money
Less labor hours are necessary to follow the automation process than to do it by hand.
- Shorter application process period
Because automation creates the case in real-time, attorneys and judges will experience almost no delay between the time of submission of the application and the time when they can access their cases on the portal.
- Free up court staff for higher-level administrative functions
When one automates the data capturing process, it frees up the court staff to spend their time doing higher-level administrative functions.
- Reduce errors
It is the nature of humans to err. The fewer humans that are involved in a process, the less opportunity is there for mistakes.
- Improves compliance and security
Sensitive information is exposed to fewer people, leading to better data security.